Baji 9 — Privacy Policy

Baji 9 ("we", "us", "our") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the Baji 9 platform, how we use it, and how we keep it secure.

We believe every user deserves to know how their data is being used. That's why this privacy policy is written in plain, easy-to-understand language. If you have any questions, please reach out to our Help Centerto get in touch.

Baji 9 collects only the information necessary to deliver its services. A detailed breakdown of the data collected is provided below:

We never store your full credit/debit card number. Payment details are sent directly to a secure payment gateway.

Baji 9 uses the information it collects solely for specific, legitimate purposes. We never use your data for unrelated purposes without your consent.

• Account Management: For registration, login, password recovery, and profile updates
• Service Delivery: For processing bets, handling payments, and issuing bonuses
• Security: To prevent fraud, money laundering, and unauthorized access
• Contact: To send important updates, promotional offers, and support messages
• Legal Obligations: To meet regulatory requirements and support audits
• Service Improvement: To analyze user experience and improve the platform

Baji 9 does not sell your personal data to any third party. However, limited information may be shared with trusted partners as necessary to operate the service:

• Payment Providers: Mobile Pay, Nagad, Rocket — necessary information is shared to process transactions
• Identity Verification Agencies: Identity documents are verified as part of the KYC process
• Technology Infrastructure: Cloud hosting and server providers that comply with industry security standards
• Legal Authorities: Disclosure is mandatory when required by a court order or a lawful request from a regulatory authority

For international data transfers, Baji 9 ensures that adequate data protection measures are in place in the destination country.

Baji 9's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Baji 9 follows industry-leading technical and administrative measures to keep your data secure. The key components of our security framework are outlined below:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account
• Firewall & DDoS Protection: Prevents unauthorized access and attacks
• Regular Security Audits: Regularly audited by independent third-party experts
• Restricted Access: Staff can only access information on a need-to-know basis
• Data Backups: Regular encrypted backups stored in secure locations

Every Baji 9 user has the following rights regarding their personal data:

• Right to Access: You have the right to access the personal data we hold about you
• Right to Rectification: You can request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to Restrict Processing: You may object to certain uses of your data
• Right to Data Portability: You can request a copy of the information we hold about you
• Right to Lodge a Complaint: You may file a complaint with us or with the relevant regulatory authority

To exercise any of these rights, email us at support@baji9.click or Help Center. We will respond to your request within 30 business days.

Baji 9 retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements:

• Active account data: retained for as long as the account remains active
• Transaction records: 5 years from the date of the last transaction (legal requirement)
• KYC Documents: 3 years after verification, or as required by law
• Customer support records: 2 years from the last interaction
• After account closure: data is deleted once legal retention obligations have been fulfilled

Baji 9 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

Age verification is carried out during registration, and KYC documents are used to confirm age in suspicious cases. If you believe a minor's information has been collected in error, please contact support@baji9.click immediately. We will promptly delete the data and close the account.

Baji 9 may update this Privacy Policy from time to time. For any significant changes, we will send advance notice to your registered email. The effective date of any update will be displayed at the top of the page.

Continued use of the platform after updated policies take effect will be considered acceptance of the new terms. If you do not agree, you may request account closure.